BrightBubs logo

privacy policy

1st February 2004

Orion Enterprises, trading as bright bubs (“BB” or “we”), is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment for you and your children. This Privacy Policy discloses how we collect, protect, use, and share information gathered about you on our Web site as well as, in some cases explained below, how we share information with other businesses of BB and certain third parties. This Privacy Policy only applies to information gathered on our Web site and does not apply to information collected by us through other means, such as by telephone, mail or transactions at stores and other locations. You will know that you are on our website because it will have a direct link to this Privacy Policy.

Q1: What information is the bright bubs Web site collecting, and how is the site collecting it?

A1: You can surf our Web site and view much of our terrific content without giving us any personally identifiable information.

Information You Provide

There are certain activities on our site where the collection of personally identifiable information is necessary, such as making a purchase, accessing specific pieces of content, entering a contest or sweepstakes, and contacting us. You will always know when personally identifiable information is collected, because you will have to supply that information to us or give your permission for us to collect that information. For most activities, we collect only your first and last name, e-mail address, postal address, and birth date. When you make a purchase, we also collect your credit card information and shipping information. How much of your personal information that you choose to disclose to BB is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you take part in a discussion forum or enter one of the competitions on our websites.

Information Collected from You with Technology

Our Web site uses information collected through technology to make our site more interesting and useful to you. In some circumstances, it may not be readily apparent to you that such information is being collected. For instance, when you come to our site, your IP address is collected. An IP address is often associated with the portal through which you enter the Internet, like your ISP (Internet service provider), your company, or your university. Standing alone, your IP address is not personally identifiable. At times we also store information regarding the frequency with which our visitors visit various parts of our site and where on our site they visit. We may combine this information with personally identifiable information to identify a visitor in order to provide relevant content, ads, and e-mails to that visitor, as well as to enforce compliance with our Terms of Service, and to protect our service, site, visitors, and other parties.

What Are Cookies, and How Do We Use Them?

Cookies are pieces of information that a Web site sends to your computer while you are viewing the Web site. These pieces of information allow the Web site to remember important information that will make your use of that site more efficient. BB and other companies operating on the Internet use cookies for a variety of purposes. For instance, when you return to our site, cookies enable our site to remember who you are, so you don’t have to log in again. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features of our site that make your Web experience smoother, like the features mentioned above, and some of our services will not function properly.

Q2: How does bright bubs use the personally identifiable information that it has collected?

A2: BB uses personally identifiable information collected online in a number of ways. One of the ways we use such information is to complete transactions. For instance, if you purchase an item from BB online, we use your information to process your order. If you contact us for help, we will use the information to respond to you. We also use your information to notify you if you've won a game or contest. Information we collect is used to send you e-mail updates and newsletters about our products and our Web site. We also use the information you provide to send you e-mail and postal mail promotions, as well as offers from other companies and the other businesses of Orion Enterprises, unless you have elected not to receive these promotions and offers. BB will only use the personal information you have chosen to provide us for the purpose for which you provided it. We will not use it for any other purpose without your consent.

Q3: Does bright bubs disclose personal information to third parties?

A3: We will not use or disclose your personal information for any purpose that is unrelated to our services and that you would not reasonably expect (except with your consent or if we are required to by law). We may disclose personal information to third parties who assist us or are involved in the provision of our services for example, if you purchase products online, BB may need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfill the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside the BB unless you have authorised us to do so. For example, when you contribute to an online forum you may want to publish your name and email address.

Q4: Does bright bubs sell personal information?

A4: Under no circumstances will BB sell or receive payment for licensing or disclosing your personal information.

Q5: What type of security does bright bubs provide?

A5: The importance of security for all personally identifiable information associated with our visitors is of utmost concern to us. We endeavour to protect any personal information we hold from misuse, loss, unauthorised access, modification and disclosure. We maintain computer and network security such as firewalls and other security systems such as usernames and passwords to control access to the site. When you provide credit card information, we use secure socket layer (SSL) encryption to protect it. There are some things that you can do to help protect the security of your information as well. F or instance, never give out your password, since this is what is used to access all of your account information. Also, remember to sign out of your account and close your browser window when you finish surfing the Web, so that other people using the same computer won't have access to your information. The BB site does not store any credit card details.

Q6: How are privacy complaints handled?

A6: If you have any complaints relating to online privacy issues on our websites, please notify BB at custcare@brightbubs.com. While the BB accepts no liability for any material or links posted to the service, we will investigate all complaints.

Q7: Whom do I contact with questions or concerns about this Privacy Policy?

A7: If you need further assistance, please send an e-mail with your questions or comments to custcare@brightbubs.com or write us:

    Orion Enterprises (Aust) Pty Ltd

    P O Box 696

    SPIT JUNCTION    NSW    2088

    AUSTRALIA

Q8: How will I know if bright bubs amends this Privacy Policy?

A8: BB may amend this Privacy Policy from time to time. If we make any substantial changes in the way we use your personal information, we may notify you by sending you an e-mail at the last e-mail address that you provided us, and/or by prominently posting notice of the changes on our Web sites. Any changes to this Privacy Policy will be effective upon the earlier of three (3) business days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our Web site. Changes to this Privacy Policy may affect our use, and use by the other business of BB, of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your information, you must notify us prior to the effective date of the changes that you wish to close your account with us.
© Copyright 2005-2006, Orion Enterprises (Australia) Pty Ltd. All rights reserved.